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Description
This investigation was a study focused on identifying factors present at a middle school with high levels of organizational citizenship behaviors (OCBs). Organ in 1988 was the first used to describe behaviors or actions that are not prescribed but occurred freely to help others with the task at hand. This study utilized a mixed methods research design called a sequential explanatory design in order to determine the factors present in a single case school with high the levels of OCB. The OCB Level of all three middle schools in one district was measured using the OCB School Scale which was used in the selection of the case study school. The researcher administered the Individual OCB Scale at the case school in order to determine which teachers would be interviewed. Fourteen teachers and the principal were interviewed to determine factors that they identified as helping to promote OCB. The researcher discovered that teachers who exhibited above and beyond behaviors believed that this was normal school behavior. Teachers who exhibited OCB felt that (a) their teaching became better, (b) they made a difference in their students' lives, and (c) they were more enthusiastic and satisfied with their job. Teachers exhibited higher OCB because (a) they wanted their students to achieve more, (b) it contributed to their students' well being, and (c) it increased their students' love for the subject matter and learning. Teachers exhibited higher OCB to (a) make their school a better place, (b) improve the overall school climate, (c) create a more positive school environment and (d) increase student achievement. Subsequent research could focus on how Individual OCB is affected by teachers' unions, socio-economics, age, number of years teaching, marital status, and the number of children they might have.
