Description
Illness is an inevitable part of life and much uncertainty surrounds it. The patient-provider relationship is vital in working through these uncertainties pertaining to health. Physicians cannot and do not always account to greater knowledge during the interactional environment of the medical interview. Diagnosis and treatment plans are often the basis of claims of insufficient knowledge where physicians cannot account to greater knowledge. Thus rationales are established to support these claims of insufficient knowledge. Oncology medical interviews were examined through the use of conversation analysis. The goal of the present research is to understand the ways in which physicians claim insufficient knowledge in the medical interview. In addition, patients' responses to physicians' claims of insufficient knowledge is also analyzed.